Last change: Mar 3rd 2016

Privacy policy

makandra appreciates your interest in our website. Protecting the privacy of our customers is very important to us. The following data privacy policy applies to all information that you provide on this website.

1. General Information

By accepting this data privacy policy, you expressly allow makandra to process your data in accordance with this data privacy policy. This privacy policy describes how we collect and use this information. makandra uses your data in strict accordance with the data protection regulations.

We will not sell or rent your personal information to third parties for their marketing purposes under any circumstances. If you do not agree with the terms of the data privacy policy, please do not fill out the contact form on our site.

Links to third-party websites

Some sections of our website contain links to third-party websites. These pages are subject to their own data privacy policies. makandra is not responsible for their operation, including data handling. Users who send information to or through such sites of third-party providers should check the data privacy policy of these sites before providing information to them.

2. Collected Information

Required Information

The use of our website is usually possible without providing personal information. To use our contact form, you must specify your e-mail address among other information. We will use this personal information provided by you solely to contact you and to improve our Rails LTS product.

Technical safety

The server on which this website is operated is located in the secured data center of an Internet service provider resident in the Federal Republic of Germany, and it is secured against unauthorized access. Only authorized employees of makandra and of the responsible Internet service provider, who are obliged to maintain confidentiality and data secrecy, have access to the data processing systems.

3. Right of access

According to the Federal Data Protection Act, you have the right to gratuitous information about your stored data, as well as, where appropriate, the right to correct, block or delete such data.

4. Website Tracking

To make our website more attractive and to establish the use of certain functions for you we use cookies on some pages of our website. These are small text files that are stored locally in the cache of your computer's Internet browser. Cookies, therefore, enable the recognition of the Internet browser on your next visit to our site, making our offering even more user-friendly, more effective, but also more secure. However, you have the option of setting your browser to reject cookies or set to be notified of them beforehand. In addition, you can delete cookies at any time on your system. Please use the help function integrated into your browser for more information on this topic.

Google Analytics, a Web analysis service of Google, Inc. ("Google"), is used by makandra for evaluation and to support online marketing activities. Google Analytics uses cookies, which are text files stored on your computer and which allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. This website uses IP anonymization. Your IP address is reduced by Google basically within the Member States of the European Union or in other States of the European Economic Area. The full IP address is sent to a Google server in the USA and reduced there only in exceptional cases.

On behalf of makandra, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide further services related to website and Internet usage to makandra. The IP address that your browser transmits within the scope of Google Analytics will not be associated with any other data by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google by downloading and installing the browser plugin available at

5. Notification e-mail list

When signing up for Rails LTS you may choose to subscribe to the Rails LTS notification e-mail list. We use this list to notify you when there is a new Rails LTS version available, or for other security advice relevant to the Ruby on Rails ecosystem.

Subscription to this notification list is voluntary. You are free to the the Rails LTS service without subscribing to this list.

We use MailChimp to manage the notification lists. There’s no third-party tracking in the messages that we send through MailChimp besides MailChimp’s own analytics, which may aggregate how many subscribers open a message or click the links inside. MailChimp’s privacy policy is available at

You can unsubscribe from our notification list by clicking on the unsubscribe link provided at the end of each e-mail we send through this list.

5. Payments

We do not store any credit card information. All our website financial transactions are handled through our payment services provider, PAYMILL. When buying a paid Rails LTS service plan, your credit card details are sent directly to PAYMILL via an SSL-encrypted connection.

We will share information with PAYMILL only to the extent necessary for the purposes of processing payments, refunds and dealing with complaints and queries that pertain to such payments.

You can review the PAYMILL privacy policy at

7. Contact person for data protection

For questions about collection, processing or use of your personal data in the event of informaiton provisions, reporting, blocking or deletion of data as well as recall of granted licenses, please contact:

We are happy to answer questions concerning data privacy:

Rails LTS is a service provided by makandra GmbH.
Rails LTS is not affiliated with the Rails core team or Basecamp.